FAQs
General Information
We offer a wide range of home decoration products. Whether you're looking to refresh a single room or redecorate your entire home, we have something for every style and budget.
Each product includes detailed measurements and specifications. We recommend measuring your space and comparing it to the product dimensions to ensure a perfect fit. If you need further assistance, our customer service team is happy to help!
We strive to offer eco-friendly options where possible. Look for items labeled as sustainable, made from recycled materials, or crafted using eco-friendly processes. We're committed to providing customers with products that are both beautiful and better for the environment.
Shipping & Delivery
Delivery times vary depending on your location. Typically, orders are shipped within 2-3 business days, with most customers receiving their products within 5-7 business days.
Yes! Once your order has been shipped, you’ll receive a tracking number via email. You can use this to monitor the progress of your delivery.
We take great care in packaging your order securely. However, if your product arrives damaged, please contact us within 7 days of receiving it, and we’ll gladly arrange for a replacement or refund.
Returns & Exchanges
Yes, we offer a 30-day return policy. If you’re not satisfied with your purchase, simply return the product in its original condition, and we’ll issue a refund in form of store credit in the form of a Maison Belle E-Gift Card.
To start a return, please contact our customer service team with your order details. We’ll guide you through the process.
Return shipping is free for defective or damaged items. For returns based on change of mind, the customer is responsible for return shipping costs.
Once we receive the returned item, processing takes about 3-5 business days. If you're exchanging for a new product, it will be shipped as soon as the return is completed
Product Care & Maintenance
Care instructions vary by product. In general, we recommend gentle cleaning, avoiding harsh chemicals, and following the care labels to extend the life of your home decor items.
To prevent scratches, place your vase on a soft surface and avoid rough or abrasive contact. For extra protection, consider using a felt pad underneath the base.
Share and get 15% off!
Simply share this product on one of the following social networks and you will unlock 15% off!